Report technical concerns, communicate directly with the IT Department, and monitor the progress of your support requests from one simple place.
Select the category that best describes your technical concern. Providing the correct category helps the IT team route your request faster.
Internet connectivity, Wi-Fi access, slow connection, and network concerns.
Computer performance, startup, operating system, and device concerns.
Institutional email, passwords, authentication and account access.
Submit your concern and keep track of the conversation without having to repeatedly contact the IT office.
Select the appropriate IT concern, describe the issue, and include useful technical details.
Your ticket is routed to the appropriate IT technician or support team for assessment.
Receive updates, respond to IT staff, and monitor your ticket until the issue is resolved.
Submit a support ticket and provide the IT Department with the information needed to investigate your concern efficiently.