Institute Information Technology Support

Need technical help? We're here to support you.

Report technical issues, communicate directly with the IT Department, and monitor the progress of your request from one convenient support portal.

Sign In to Get Support View Common Concerns
Track requests
IT staff responses
Email updates
Support Request
IT Help Desk
Available
Network Support Wi-Fi and internet connectivity
Device Support Desktop and laptop concerns
Account Support Password and access concerns
Example Ticket #IT-2026-00124
In Progress
SUPPORT CATEGORIES

How can we help?

Select the category that best describes your concern. You can provide additional information after creating your support request.

Internet / Wi-Fi

Internet connectivity and wireless network concerns.

Get Support
Computer / Laptop

Desktop and laptop hardware or operating system concerns.

Get Support
Printer

Printer installation, connectivity and printing concerns.

Get Support
Email / Account Access

Institutional email and account access concerns.

Get Support
Software / Application

Software installation and application concerns.

Get Support
Password / Access

Password reset and account permission concerns.

Get Support
Projector / Classroom Technology

Projectors, displays and classroom equipment concerns.

Get Support
Network Access

LAN, network authentication and restricted network resources.

Get Support
SIMPLE PROCESS

Support in three simple steps

Submit your concern and stay informed while the IT Department works on your request.

01
Sign in

Access your account using your registered institutional email address and password.

02
Submit your concern

Select an IT concern, describe the problem, and provide relevant information.

03
Track the resolution

Receive updates, communicate with IT staff, and monitor your ticket until completion.

Have an IT concern?

Submit a support request and let our IT team assist you.

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